Services

Approaching every situation with integrity and respect, we offer a fundamental support network that values collaboration and education as much as solutions and expertise.

Whilst we value the need to provide hands-on services, our highly skilled team also prioritise mentorship and education. This ensures that whether LGiQ has been engaged on a long- or short-term basis, we can provide lasting value to your organisation.

We can assist you with sustained and progressive training and support from our experienced financial professionals so your staff can develop the necessary skills over time to be fully proficient in their work.

Proficient in a wide range of systems, including:

• Civica Authority
• SynergySoft
• TechOne
• Xero
• MYOB
• Open Access
• Magiq Software
• Content Manager
• ElementTIME
• LG Solutions Financial Statements and LTFP
• Coalface Financial Statements

The LGiQ service delivery model reflects our flexible and scalable approach to supporting financial teams. This model aligns service provision with an organisation’s internal capacity and skill levels, ensuring tailored and responsive support.

Where an organisation lacks resources and skills, LGiQ steps in to undertake tasks fully. As client capability increases, our role transitions — first to task execution and training, then to supervision and mentoring, and ultimately to providing ad hoc advice when the client is highly skilled and resourced.

By leveraging our diverse team — ranging from junior accountants to senior financial consultants with both local government and broader industry expertise — we ensure that councils, including those in rural and remote areas, have access to high-quality financial support regardless of size or location.

Ultimately, this model reflects LGiQ’s commitment to partnership, sustainability, and genuine capacity building in the local government sector.

“LGiQ delivered a high‑quality Finance Department review that was both professional and genuinely valuable to our organisation. From the outset, they demonstrated a strong understanding of the local government environment and the practical challenges faced by modern finance teams.

The final report is clearly structured, well written, and provides a detailed and thoughtful analysis of their findings. The recommendations are realistic and actionable, with clearly articulated short, medium, and long‑term actions that support immediate improvement as well as longer‑term strategic planning and workforce capability development.

Julie was a pleasure to work with throughout the process. She is extremely approachable and has an impressive ability to understand what you are trying to convey, even when you’re struggling to clearly articulate it yourself. Her ability to listen, ask the right questions, and translate conversations into meaningful and practical outcomes made the engagement both efficient and enjoyable.

LGiQ’s work has provided us with a strong foundation to plan for the future and respond to the changing demands of a local government finance function. I would confidently recommend LGiQ to other councils considering a finance review or potential restructure.”

Rachel

Port Pirie Regional Council

“Agreeing on the best methodology to collect Council rates from the community is never an easy task and is often a difficult and contentious conversation to have with communities, especially in the current economic climate.

The wonderful team from LGiQ lead our ‘rating review’ process with professionalism, consideration and respect. Julie, Rebecca and Michele’s knowledge of the legislative parameters and attention to detail is excellent and the data and reports they produced and presented to Council and the community were comprehensive and logical.

Thanks LGiQ, you were fantastic to work with throughout the rating review process.”

Heather Schinckel, Director of Corporate Services

Kingston District Council

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“Michele, Niki and the rest of the LGiQ team have been a valuable part of our team for the past 3-4 years undertaking our finance processes and without them we wouldn’t be where we are today.

It has been great to see LGiQ grow and develop over this time into one of the top Local Government finance providers and FRWA are proud to have been a part of it.”

Simon Grenfell, Chief Executive Officer

Fleurieu Regional Waste Authority

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“LGiQ assisted NAWMA with a range of tasks over the busy EOFY period.

Their professionalism, flexibility, and responsiveness were outstanding. In particular, we worked closely with Kasia, whose technical knowledge was invaluable.

We would gladly engage LGiQ again in the future and highly recommend their services.”

Sarah Harris, Financial Controller

Northern Adelaide Waste Management Authority

“LGIQ provided exceptional support to Council during our Rating Review, with a strong emphasis on education and informed decision‑making.

Rather than simply presenting recommendations, LGIQ took the time to educate Councillors and staff on rating principles, legislative requirements, and best‑practice approaches before any decisions were considered.

Their teaching approach ensured all stakeholders developed a clear understanding of how different rating structures operate, the trade‑offs involved, and the financial and community impacts of various options.

Complex concepts were broken down into clear explanations, allowing Councillors and administration to engage confidently and ask informed questions throughout the process.

This focus on building knowledge and capability significantly strengthened Council’s governance outcomes.

LGIQ worked collaboratively, was highly responsive, and demonstrated a solid understanding of rating best practice.

I would readily recommend LGIQ to other councils undertaking a rating review or broader financial strategy projects.”

Bryce Watson

Renmark Paringa Council